Service Delivery Targets

1 MBRevised and Approved TL SDBIP 2021 2022 on 28 Feb 2022 KHM 493 KBQuality Certificate – 2021 2022 Q1 Revised Top Layer SDBIP – KHM 2 MBQ1 Performance Report 2021 2022 – Oct 2021 1 MBAnnexure A of Q1 PMS Report – Top Layer SDBIP SCORECARD 2021 2022 5 MBKHM TL SDBIP 2021 2022 signed from G – K 7 MBKHM TL SDBIP 2021 -2022 KPIs – signed 3 MBKHM NC066 – Annual Performance Report 2020 2021 – 30 Aug 2021 incl Q4 2 MBFIRST_Quarter Report -Performance Assessment – KHM 2020 2021 Q1 3 MBTL SDBIP KHM 2020 2021 – signed 3 MBSDBIP 2019 2020 – KHM NC066 JUNE 2019 581 kBSDBIP 2015/2016 – KHMNC066 – June 2015

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